Last Updated: 24 Nove, 2025

Welcome to SolsticeGlow. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Use of the Website

You agree to:

  • Use the website only for lawful purposes
  • Not engage in fraudulent activity
  • Not attempt to hack, disrupt, or misuse website features
  • Not copy, distribute, or commercially exploit site content without permission

3. Product Information

We strive to display accurate product details, including:

  • Descriptions
  • Prices
  • Images
  • Sizes & weights

However, slight variations may occur due to lighting, hand-crafted nature, or screen differences.
SolsticeGlow reserves the right to update product information without prior notice.

4. Orders & Payments

When you place an order:

  • You agree that all information provided is accurate
  • You authorize us or our payment partners to charge your payment method
  • Your order is subject to acceptance and availability

We reserve the right to refuse or cancel orders due to:

  • Suspected fraud
  • Payment issues
  • Out-of-stock items
  • Incorrect pricing or listing errors

5. Pricing & Availability

All prices are listed in Indian Rupees and may change without notice.
Products are subject to availability, and we cannot guarantee stock at all times.

6. Shipping

Shipping times may vary based on:

  • Location
  • Courier availability
  • Order volume

We are not responsible for delays caused by couriers, weather, strikes, or other events beyond our control.
More details can be found in our Shipping Policy.

7. Returns & Refunds

Our Return & Refund Policy applies to all purchases.
Customers are responsible for reading and understanding the policy before requesting a return.

We do not accept returns for:

  • Used candles
  • Burned products
  • Final sale or discounted items
  • Customized orders

Refunds are issued only after inspection of returned items.

8. Intellectual Property

All content on this website—including text, images, logos, graphics, product designs, and layouts—is the property of SolsticeGlow or its licensors.

You may not:

  • Copy
  • Modify
  • Reproduce
  • Redistribute
  • Use commercially
    Without written permission.

9. Third-Party Services

We use third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics tools

Each service has its own terms and privacy policies.
SolsticeGlow is not responsible for external policies or practices.

10. Limitation of Liability

SolsticeGlow is not liable for:

  • Any indirect, incidental, or consequential damages
  • Losses caused by misuse of products
  • Allergic reactions or sensitivities to scents

Always burn candles safely and follow the instructions provided.

11. Safety Disclaimer

By purchasing our products, you acknowledge:

  • Candles must be used responsibly
  • They should never be left unattended
  • They must be kept away from children, pets, and flammable materials

SolsticeGlow is not liable for damages caused by improper usage.

12. Changes to Terms

We may update these Terms & Conditions at any time.
Updates will be posted on this page with the revised “Last Updated” date.

13. Governing Law

These Terms are governed by the laws of Delhi, India. , without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, please contact:

info@solsticeglow@gmail.com
SolsticeGlow Customer Support